Challenge 16 of 25 · Operational
Infrastructure Challenges
Especially for smaller hospitals, otherwise-correct ABDM applications fail because of infrastructure: poor internet, old servers, firewall/SSL/DNS/port issues and backup gaps.
Technical: Medium
Operational: High
Problem summary
What goes wrong in the field
Especially for smaller hospitals, otherwise-correct ABDM applications fail because of infrastructure: poor internet, old servers, firewall/SSL/DNS/port issues and backup gaps.
Specific pains integrators hit
- Poor or unstable internet and low bandwidth for callbacks and fetches.
- Old servers with insufficient RAM/CPU for queues and FHIR validation.
- Firewall restrictions blocking required ABDM endpoints or webhooks.
- Static IP, SSL certificate and DNS problems at go-live.
- Reverse proxy misconfiguration breaking callbacks or TLS termination.
- Port restrictions and NAT issues for on-prem connectors.
- Backup and restore procedures that ignore ABDM connector state.
How ABDMExpert helps
Practical responses — not slogans
- Infra readiness checklist inside Discovery assessment.
- Reference architectures for bandwidth, TLS and webhook exposure.
- On-prem gateway sizing guidance for hospital IT teams.
- Monitoring that distinguishes infra failure from ABDM API failure.