Challenge 20 of 25 · Operational
Maintaining Production Systems
After go-live the work does not end. Integrators must monitor API availability, transaction/callback/consent failures, ABHA linking, FHIR validation, auth, server health, logs, certificates, security and database growth — ideally via an ABDM monitoring dashboard.
Technical: High
Operational: Very High
Problem summary
What goes wrong in the field
After go-live the work does not end. Integrators must monitor API availability, transaction/callback/consent failures, ABHA linking, FHIR validation, auth, server health, logs, certificates, security and database growth — ideally via an ABDM monitoring dashboard.
Specific pains integrators hit
- API availability and latency regressions unnoticed until hospitals complain.
- Transaction, callback and consent failure spikes without alerts.
- ABHA linking and FHIR validation error rates drift upward.
- Authentication outages and certificate expiry cause sudden stoppages.
- Server health and database growth ignored until disk-full incidents.
- No single dashboard correlating HIMS → connector → ABDM hops.
How ABDMExpert helps
Practical responses — not slogans
- Monitoring dashboard patterns for API, consent, ABHA, FHIR and certs.
- AMC tiers with update tracking and SLA response times.
- Runbooks for the top recurring production failure modes.
- Capacity planning guidance for log and DB growth.