Scale
Ongoing effort · Ongoing (AMC optional)
Monitoring & Production Support
After go-live the work does not end. We help you monitor API health, consent/callback failures, ABHA linking, FHIR validation, auth and certificate expiry — with AMC tiers for ecosystem updates and SLA-backed troubleshooting.
Overview
What this engagement covers
After go-live the work does not end. We help you monitor API health, consent/callback failures, ABHA linking, FHIR validation, auth and certificate expiry — with AMC tiers for ecosystem updates and SLA-backed troubleshooting.
Audience
Who it’s for
- Sites live in production without observability
- Integrators becoming unpaid L1 for every hospital ticket
- Enterprises needing AMC for API and profile churn
Scope of work
What we actually do
- Monitoring dashboard patterns for key ABDM signals
- Alerting for consent, fetch, linking and cert expiry
- Runbooks for top recurring production failure modes
- AMC / update-tracking options for higher support tiers
- Transaction timeline / correlation ID standards
Deliverables
- Monitoring metric catalogue
- Alerting thresholds starter set
- Support triage matrix (product vs ecosystem vs ops)
- AMC proposal aligned to site count
Typical effort & timeline
Ongoing effort
Ongoing (AMC optional)
Maps to milestones
M3